Frequently Asked Questions

GrateSol LLC offers a comprehensive range of IT services, including computer and laptop troubleshooting and repair, computer upgrades, and customized computer builds. We handle everything from basic maintenance, such as tune-ups and virus removal, to more complex tasks like complete hardware overhauls. Our team is dedicated to finding personalized solutions for each customer's unique computer needs. Additionally, we provide convenient in-home services and free pickup and delivery for repairs requiring shop work.

Yes, we assist in the responsible disposal of old electronics. We accept a variety of items including computers, computer parts, cell phones, flat-screen TVs (excluding tube TVs), printers, radios, monitors (excluding tube monitors), circuit boards, and more. If you have an item not listed here, please contact us to confirm if we can take it.

Yes, GrateSol LLC offers both remote and at-home IT services for your convenience. Whether you need assistance with software issues, virus removal, or other troubleshooting that can be handled remotely, or require in-person service at your home, we've got you covered.

Yes, GrateSol LLC offers both remote and at-home IT services for your convenience. Whether you need assistance with software issues, virus removal, or other troubleshooting that can be handled remotely, or require in-person service at your home, we've got you covered.

Our free pickup and delivery service is designed to make your life easier. If your computer system requires extensive repair work that needs to be done in our shop, we'll pick it up from your location and deliver it back to you once the repairs are complete, at no additional charge.

GrateSol LLC specializes in building custom computers tailored to your specific needs. Whether you're looking for a high-performance gaming PC, a powerful workstation for professional use, or a simple, efficient home computer, our team can build a system that meets your exact requirements.

Scheduling an appointment with us is easy! You can contact us via phone, email, or our website. Provide us with some basic information about your IT needs, and we'll set up a time that's convenient for you.

GrateSol LLC primarily services the Greater Pittsburgh region. If you're outside this area, please contact us to see if arrangements can be made.